Privacy Policy
Effective Date: 01/01/26
RecreateAi, LLC ("RecreateAi," "we," "our," or "us") provides software and messaging tools used by home service businesses to communicate with their customers, including ScheduleBot and related products. This Privacy Policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
We may collect the following categories of information
Contact Information
Name
Phone number
Email address
Company name and account details
Message Interaction Data
Message content and body
Call recordings and transcripts (if enabled by the customer)
Timestamp
Delivery status
Interaction history
Account and Usage Data
Company account information
User activity within the platform
Configuration settings
Booking and scheduling data
Device and Technical Information
IP address
Browser type
Device information
Log files
Usage analytics
2. How We Use Information
We use collected information to:
Deliver and support messaging and scheduling services
Book jobs and process customer requests
Send operational and promotional communications when consent exists
Provide customer support
Maintain platform security and prevent fraud
Measure performance and improve our services
Operate integrations with third-party systems
Meet legal, regulatory, and compliance obligations
We act as a service provider to the home service businesses that use our platform. Customer data processed through our system belongs to our business customers.
3. SMS and Messaging Data
Our platform supports SMS and other messaging features on behalf of our business customers.
Message frequency varies based on the business’s use case.
Message and data rates may apply.
End users may reply STOP to opt out of SMS messages.
End users may reply HELP for assistance.
Opt-out requests are processed promptly and messaging eligibility is updated accordingly.
We do not sell personal information. No mobile opt-in data is shared with third parties for their own marketing purposes.
4. Sharing of Information
We may share information with trusted service providers that support our operations, including:
Messaging carriers and telecommunication providers
Cloud hosting and infrastructure providers
Email service providers
Analytics providers
CRM and integration partners
All service providers operate under contractual safeguards.
We may also disclose information if required by law or to protect rights, safety, and security.
5. Data Retention
We retain information only as long as necessary for:
Service delivery
Legal obligations
Dispute resolution
Enforcement of agreements
CRM and integration partners
Business customers may request deletion of their data subject to contractual and legal requirements.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices
Depending on applicable law, you may have the right to:
Request access to your information
Request correction of inaccurate information
Request deletion of information
Opt out of SMS communications by replying STOP
Request help by replying HELP
You may contact us regarding access, updates, or deletion requests as permitted by law.
8. Children's Privacy
Our services are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will update the effective date at the top of this page.
Continued use of our services after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
Email: support@RecreateAi.com
Mailing Address : RecreateAi, LLC 20 Noble Court, Heath, TX 75032
