How Welborn Garage increased monthly revenue by 18 percent with ScheduleBot

Welborn Garage is a garage door service company serving the Dallas and Fort Worth area. With a growing team and steady demand, the business relied heavily on inbound calls and online leads to keep its schedule full.

As marketing spend increased, leadership knew they needed a better way to convert demand into booked jobs.

Before ScheduleBot, Welborn Garage was dealing with missed opportunities from online scheduling. They were using another online scheduler, but it was not converting leads at a meaningful rate. Hundreds of potential customers each month were starting the booking process but never turned into jobs on the board.

This put pressure on multiple teams. Marketing was driving leads that did not turn into revenue. Dispatch had gaps on the board. Office staff spent time chasing leads that had already gone cold.

“We knew the demand was there, but we weren’t turning it into jobs.” 

Welborn Garage chose ScheduleBot because it could answer and book leads in real time and book jobs directly into their CRM.

ScheduleBot helped them:

Respond instantly to inbound scheduling requests

Qualify jobs the same way their team would

Book directly into their CRM and dispatch flow

Capture more demand without adding staff

Instead of forcing Milestone into a rigid workflow, ScheduleBot adapted to how their team runs the business.

After switching to ScheduleBot, Welborn Garage saw clear and measurable results.

• 18 percent increase in monthly revenue
• 27 percent drop in cost per lead
• Three times higher conversion rate from online scheduling
• More jobs booked from the same marketing spend
• A fuller and more consistent dispatch board

We are finally getting the value out of the leads we were already paying for.