Schedulebot App Help
The Schedulebot app is for customers of home service companies that use ScheduleBot, such as heating and cooling, plumbing and electrical companies. Use it to book visits, see when your technician is coming, and keep track of your service history.
Getting started
1. Get your company code from your service company. It's in their texts or emails or on their website, or you can ask their office. If they send you an app link, opening it fills in the code for you.
2. Download Schedulebot and enter the code.
3. Sign in with a one-time code:
Home customers: use the mobile number on your account with the service company. We'll text you a code.
Business customers: use your work email, business phone number or client code, whichever your service company uses.
Didn't get a code?
Make sure you entered the mobile number or email your service company has on file. The app can only sign in a number or email that is on your account with them.
Wait a minute, then tap Resend.
Still nothing? Contact your service company to check the number or email on your account.
"We couldn't find that company"
Check the code with your service company. Codes are not case sensitive.
Questions about a visit
Your service company schedules and performs the work. For questions about a visit, pricing or your account with them, contact them directly; their phone number is in the app. If anyone is in danger, call 911.
Notifications
Turn notifications on or off in the app's Account tab or in your phone's Settings.
Deleting your account
In the app, go to the Account tab and tap Delete Account (home customers) or Delete Login (business customers). Or see Delete your Schedulebot account.
