Web Chat

Chat that books
the job,
not just the lead.

Most website chats take a name and a number. ScheduleBot answers the question, checks your service area and schedule, and books the job straight into your CRM. Day or night.

Book a Demo See how it works

24/7answers nights, weekends, and holidays

75%+of chats end in a booked job, right in your CRM

Daysto go live, set up by our team

Try a conversation:AC is out Price question 11pm emergency Member tune-up

Example Heating & Air3:12 PM · Replies in seconds

Your branding here

Our AC quit and it is 94 inside. Can someone come today?

So sorry, let us get you cool. What is the address so I can check we cover your area?

1420 Ridge Rd, Rockwall

You are covered. I have a tech open today between 2 and 4pm. Want me to book it?

Yes please

Booked: No cool, priorityToday, 2 to 4pm. Text confirmation sent.

In ServiceTitan

Booking for

Same chat, two endings

Most chat widgets take a message. Ours takes the job.

A homeowner opens your chat at 9:47pm. A typical widget collects their info and promises a callback. By morning they've booked someone else. ScheduleBot books them before they close the tab.

Typical chat widgetTakes a message

9:47 PMHomeowner asks if you can fix a leaking water heater.

9:48 PMWidget asks for name, phone, and email.

9:49 PM"Thanks! Someone will reach out during business hours."

8:20 AMCSR retypes the info and calls back. Voicemail.

9:05 AMThey already booked the company that answered.

What you gotA lead to chase

ScheduleBot Web ChatBooks the job

9:47 PMHomeowner asks if you can fix a leaking water heater.

9:47 PMAnswers with your info and checks their address is in your area.

9:48 PMSorts the job by your rules: type, priority, who to send.

9:48 PMOffers real open times from your schedule.

9:49 PMBooked into your CRM. Text confirmation sent.

What you gotA job on the board

Real openings, not a callbackTimes come from your actual schedule and capacity, so nothing gets double booked.

Your booking rules, every chatService area, job types, priority, and who handles what, followed the same way every time.

No double entryThe job lands in your CRM with every detail. Nobody retypes a thing.

What it does

Everything your best CSR does in a chat. At 2am too.

From the first question to the job on the board, Web Chat follows the same booking rules your team does, and knows when to bring a person in.

AnswerReal answers about your services, area, hours, and plans.QualifyChecks area, job type, and urgency. Filters spam.BookOffers real openings and writes the job into your CRM.Hand offBrings a person in when it matters, with context.Win backFollows up when someone leaves before booking.

Books into the schedule you already run.Openings come from your real availability and capacity. The job lands in your CRM with every detail, and the customer gets a text confirmation.

Capacity Planning

In the chat

I have Thursday 8 to 10am or Thursday 1 to 3pm. Which works better?

8 to 10

You are booked. Confirmation is on its way by text.

Job createdIn ServiceTitan

CustomerDana R., new

Job typeWater heater repair

WindowThu, 8 to 10am

Business unitPlumbing service

NotesFull chat attached

Works with ServiceTitan, Housecall Pro, Jobber, and 6 more systems.

Make it yours

Looks like your site. Sounds like your team.

Your colors, your greeting, your voice. Most of your visitors are on their phone, so every chat is built for thumbs first. Try it:

Brand color

Greeting

Book a visit After hours Seasonal

Tone

Friendly Professional

One-tap answersServices and times as big buttons, not typing.

Stays on the pageOpens over your site, so nobody gets lost.

Your hours, your voiceDifferent greetings for office hours and after hours.

Every chat trackedBooked jobs by page and source in your reporting.

Results

Every way in books the job. Chat is one of them.

Brown Roofing, Connecticut

Web ChatOnline Scheduling24/7 CSR

29.6%lower cost per appointment

$580Kin attributed revenue in under 60 days

"It’s worth your time and investment. We went from losing leads in the chase to booking appointments at 1:30 in the morning."

Kevin LuchunMarketing Director

Read the story

ScheduleBot is the equivalent of the Amazon one-click buy.

Bill Burkhardt Jr., Owner & VP of Marketing, Four Seasons Kanga Roof

75%+of Web Chat conversations end in a booked job

Online Scheduling75%+ online booking conversion, the highest in the trades.24/7 CSREvery overflow and after-hours call answered and booked.Web ChatYou are hereWebsite chats into booked jobs, day or night.Speed to LeadInstant replies to LSA, Yelp, Angi, Facebook, and Thumbtack leads.

FAQ

Questions owners
ask before they
turn it on.

See it on your own siteIn a 30 minute demo we'll show Web Chat booking into your CRM with your services and rules.Book a Demo

01How is this different from a regular chat widget?

Most chat widgets collect a name and number and leave your team to call back. ScheduleBot answers the question, checks your service area and schedule, and books the job into your CRM while the customer is still on your site.

02Does it book straight into my CRM?

Yes. It books into ServiceTitan, Housecall Pro, Jobber, Service Fusion, FieldRoutes, JobNimbus, AccuLynx, LeadPerfection, and Workiz, with the full chat attached to the job.

03Does it work after hours?

Yes, 24/7. After hours it books normal jobs into open slots and sends emergencies through your on-call rules.

04What if a customer wants a real person?

It hands off to your team by phone, text, or email, with everything the customer already shared, so nobody has to start over.

05Can it answer pricing questions?

Only the way you want. You choose what it can share, like a diagnostic fee or member pricing, and when it should offer an estimate instead.

06Does it filter spam and jobs we do not take?

Yes. Out-of-area requests, spam, and job types you do not service are handled before they reach your board.

07Does it speak Spanish?

Yes. Web Chat speaks Spanish and about 50 other languages, the same as our 24/7 CSR. It replies in whatever language the customer writes in.

08How long does setup take?

Most companies are live in days. Our team connects your CRM, loads your services and rules, and matches the chat to your brand.

09Can I see what it books?

Yes. Every chat has a transcript, and reporting shows booked jobs by page and lead source.

Web Chat

Your website is talking
to customers tonight.
Let it book them.

See Web Chat answer, qualify, and book into your own CRM in a 30 minute demo.

Book a Demo Try the chat again

Booked by chat overnightExample

7:52 PMFurnace tune-up, memberBooked

9:14 PMWater heater estimateBooked

10:37 PMBreaker keeps trippingBooked

11:42 PMOverflowing toiletOn-call

6:05 AMNo heat, priorityBooked

Chat that booksthe job,not just the lead.